Refund policy
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- All tags, packaging, and accessories must be included
- Items must not be washed, damaged, or altered
Returns that do not meet these conditions will not be accepted.
How to Return
-
Contact Us
Email us at greaterthansports@gmail.com within 14 days of receiving your order to request a return. -
Return Approval
Once approved, we will provide return instructions. -
Shipping
- Customers are responsible for return shipping costs
- We recommend using a tracked service, as we are not responsible for lost returns
Refunds
- Once we receive and inspect your return, your refund will be processed within 7–10 business days
- Refunds will be issued to your original payment method
- Original shipping costs are non-refundable, unless the item was faulty or incorrect
Exchanges
We do not offer direct exchanges.
If you would like a different size, colour, or item:
- Please return your original order
- Place a new order separately
Non-Returnable Items
- Gift cards
- Sale items (if marked as final sale)
- Items listed as non-returnable in the product description
Damaged or Incorrect Items
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with photos and details.
We will arrange a replacement or refund at no extra cost.
Contact Us
If you have any questions, feel free to contact us at:
greaterthansports@gmail.com